Key Expertise

Microsoft 365. Dynamics 365. Power Platform. IT Support. Web Design. Cyber Security. Digital Design. Hospitality/Food Services IT Systems. Unified Communications. Training and Management. Communication/Customer Service. Advanced Reporting Tools.

Microsoft 365

Office 365. VBA (visual Basic for Applications). AL (Application Language). KQL (Keyword Query Language). SharePoint. Forms. Power Apps. Power Automate. Admin Center. Intune. Dynamics 365. Business Central. Entra ID (Azure Active Directory). Azure. Exchange.

IT Support

N-Able Remote Monitoring and Management. Autotask. IT Glue. Keeper. CrewHu. QuickBooks. BillQuick. Google Workspace (G Suite). Windows Server. Windows 10/11. PowerShell. Domain Administration. Active Directory. MacOS. Android. iOS. Linux Distros. iManage. Worldox. ShareFile. Citrix Workspace. Hardware Troubleshooting.

Web Design

WordPress. Elementor. TeleportHQ. Nicepage. HTML5. CSS3. PHP. Domain Registration. Google Search Console. Search Engine Optimization (SEO). Ecommerce. Internal Information Systems (IIS)/Intranets. Social Media Networks. SSL Certificates.

Cyber Security

Email Security (FuseMail). ThreatLocker. Phishing/Vishing/Smishing Protection. Social Engineering Protection. Encryption. Data Integrity Protection. Access Control. Malware Detection and Prevention. Antivirus Solutions.

Digital Design

Canva. Video Creation and Editing. Banners/Logos/Billboards Design. Social Media/Digital Content Creation.

Hospitality/Food Services IT Systems

Aloha (NCR) Point-of-Sale (POS) Systems/Command Center/Config Center Management, Support and Troubleshooting. Compeat (Ctuit) Radar. Loyverse Cloud Point-of-Sale (POS) Setup and Administration. Punchh Loyalty Application. OLO (Online Ordering) Platform.

Unified Communications

Zultys Unified Communications Platform. 3CX Business Communications Solutions and Software.

Training and Management

Digital/Paperback Training Materials. Policies and Procedures. Webinars. Courses Design. Documentation. Team Training and Development. Team Management. EOS/L10 Process. Tasks Prioritization. Project Administration and Management.

Communication/Customer Service

Effective Internal and External Communication. Client Satisfaction.

Advanced Reporting Tools

Mirus. Buxton. Black Box Intelligence.

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